Shipping Methods:

We offer secure and reliable shipping methods for all orders placed on chronoshop.ch.
All our parcels are shipped in Priority International Shipping with signature and insured.

Delivery Time frames:

Standard Shipping: For most of the shipping zones, the estimated delivery is within 5-7 business days from the order confirmation.
Expedited Shipping: Optional and available only at premium fees, delivering within 2-3 business days from the order confirmation.

Shipping Costs:

Standard Shipping: Flat rates depending on the Shipping Zone.
Expedited Shipping: Calculated by demand for each specific order.

International Shipping:

We offer international shipping to a wide selection of countries. Please note that international deliveries may be subject to customs clearance and additional fees, and the delivery time frame may vary based on the destination.

Order Processing:

Orders are typically processed within 24 hours. Customers will receive a confirmation email upon order placement.

Delivery Partners:

For the domestic and International shipping, we collaborate exclusively with our trusted shipping partner, SWISS POST, to ensure timely and secure delivery.
For the European Union destinations we offer EU shipping from France via La Poste or Colissimo, in order to avoid the customs fees for our customers.

Delivery Restrictions:

We ship to addresses within the countries specified during checkout. If you are unable to order an article, your country may not be included in our list. In that case, you may send us a message to shop@chronoshop.ch to request access for your country.

Returns and Exchanges:

Refer to our Returns and Exchanges Policy for information on returning items due to delivery issues, damaged goods, or other concerns. We strive to provide a hassle-free return process for our customers.

Communication and Notifications:

Customers will receive timely email updates throughout the shipping process, including order confirmation, shipping status, and delivery confirmation.

Need help?

Contact us at shop@chronoshop.ch for any questions related to shipping and delivery.