Our Contract

These General and Legal Terms and Conditions apply to all the products we sell on this website. You acknowledge that a contract exists between you and chronoshop.ch (hereinafter “Company” or “We”) for the products purchased. By using any part of the website, registering or placing an order, you agree to be bound by these Terms and Conditions. However, please note that the clauses mentioned in these Terms and Conditions do not constitute all of chronoshop.ch existing policies and clauses applicable to customer relations. Please note that these Terms and Conditions may be amended or updated at any time. Before each order of products on the website, we suggest that you consult them.

In general, the products displayed on our website are available products. However, exceptionally, a displayed product may not be in stock at the time of your order. If this is the case, you will be informed by telephone or e-mail. The description provided on the website and the images are original. We try to be as precise as possible concerning the characteristics indicated, however we cannot guarantee that the colors or other shapes of the products presented on the site correspond exactly to reality.

To purchase goods or services from this website, you must be over 18 and have a valid debit or credit card. chronoshop.ch declines all responsibility for purchases made by persons under the age of 18 who have used foreign or unauthorized cards to place an order. We accept no liability in such cases. Please be further advised that by placing an order and agreeing to the Terms and Conditions, you represent and warrant that all information provided is true and accurate, and that you are the authorized user of the credit or debit card used. chronoshop.ch reserves the right to refuse any order at its own discretion.

In Switzerland consumers have no statutory right of return or exchange. Each shop can set its own rules. Always read the seller’s general terms and conditions (GTCs), because the law is rarely mandatory.

In the event of disputes with Swiss online traders, the E-commerce Ombudsman’s Office can help you.

No Retun, No Refund Policy:

  1. Product Inspection: We encourage customers to carefully inspect all items upon receipt. Any issues or concerns regarding the product’s condition, functionality, or accuracy should be reported to us within 7 days of receiving the order.
  2. Non-Returnable Items: Due to the nature of our products, we regret to inform you that we do not accept returns or exchanges unless the item received is damaged, defective, or significantly different from what was ordered.
  3. Exceptions: If an item is damaged during shipping or if there’s a discrepancy between the received product and the ordered article, please contact our customer service team immediately with supporting evidence (such as photos) within the stipulated time frame for further assistance.
  4. Conditions for Refund/Exchange: Refunds or exchanges will only be considered under specific circumstances, such as verified damage during transit or manufacturing defects. In such cases, CHRONOSHOP will evaluate the issue and may offer a replacement or store credit as deemed appropriate.
  5. Return Authorization: Customers must obtain authorization from CHRONOSHOP before returning any item. Items returned without prior authorization will not be accepted.

By making a purchase from chronoshop.ch, you acknowledge and agree to adhere to this No Return, No Refund Policy.

We apologize for any inconvenience this policy may cause and appreciate your understanding. Should you have any questions or require further clarification, please don’t hesitate to contact our customer service team.

Thank you for your trust in CHRONOSHOP. We are dedicated to providing you with an exceptional shopping experience.

 

chronoshop.ch makes no warranties regarding the performance or operation of this website.

chronoshop.ch further makes no representations or warranties of any kind, express or implied, as to the information, contents, materials, products, or services included on or through this website.

To the fullest extent permissible under the law, chronoshop.ch disclaims all warranties, express or implied, including implied warranties of merchantability and fitness for a particular purpose.

By using this website, you agree to absolve chronoshop.ch of any and all liability or loss that you or any person or entity associated with you may suffer or incur as a result of use of the information contained on this website and/or the resources you may download from this website.

You agree that chronoshop.ch shall not be liable to you for any type of damages, including direct, indirect, special, incidental, equitable, or consequential loss or damages for use of this website.

The information, or product descriptions included in or available through the website may include inaccuracies or typographical errors. Changes are periodically added to the information herein. chronoshop.ch and/or its suppliers may make improvements and/or changes in the website at any time.

chronoshop.ch and/or its suppliers make no representations about the suitability, reliability, availability, timeliness, and accuracy of the information, products, services and related graphics contained on the website for any purpose. To the maximum extent permitted by applicable law, all such information, software, products, services and related graphics are provided “As is” without warranty or condition of any kind. chronoshop.ch and/or its suppliers hereby disclaim all warranties and conditions with regard to this information, products, services and related graphics, including all implied warranties or conditions of merchantability, fitness for a particular purpose, title, and non-infringement.

To the maximum extent permitted by applicable law, in no event shall chronoshop.ch and/or its suppliers be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits…

 

My Cart
Wishlist
Recently Viewed
Categories